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    Social Ally’s Review Site Monitoring – Overview of Integration Services

    Social Ally’s Review Site Monitoring – Overview of Integration Services

    Social Ally's Review Site Monitoring - Overview of Integration Services

    We are pleased to announce that Social Ally has added integration with ReviewPush to add more review sites in our Monitoring section.  Social Ally’s social media management tool now gives you the ability to monitor reviews made by your customers on the following sites:


    Yelp was founded in 2004 to help people find great local businesses like dentists, hair stylists and mechanics. It had an average of approximately 108 million monthly unique visitors in Q2 2013. ‘Yelpers’ have written over 42 million local reviews. In addition to reviews, you can use Yelp to find events, lists and to talk with other ‘Yelpers.’ Every business owner (or manager) can setup a free account to post photos and message their customers.


    “TripAdvisor is the world’s largest travel site, enabling travellers to plan and have the perfect trip.” TripAdvisor offers advice from travellers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, with more than 260 million unique monthly visitors, and over 100 million reviews and opinions covering more than 2.7 million accommodations, restaurants and attractions. The sites operate in 30 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.


    Google Local for Business gives you access to free tools that help your business get online, be found on Google Search and Maps and get closer to your customers. It’s the easiest way to manage your business across Google and it’s free

    97% of consumers search for local businesses online. Be there when they’re looking for you with a business listing – the easiest way to show up on Google Search and Maps. Make sure your customers find the right information about your business by updating your hours, address, contact information and photos. Understand customer feedback and respond to Google+ Local reviews. When you upgrade to a local Google+ page, you can also share important news and updates with your customers.


    Yahoo! Local is a comprehensive business directory for cities complete with ratings and reviews, maps, and events. Get all the information you need including hours of operation, photos, and driving directions. Discover local businesses in your city! Find a florist near you, read about a new restaurant or plan a getaway to a nice bed and breakfast.


    Urbanspoon is a leading online local restaurant guide that aggregates reviews from professional food critics, bloggers, and diners. Available online and through our popular mobile applications (for iPhone, iPad, Android, and Windows Phone), Urbanspoon provides info for restaurants throughout the United States, Canada, Ireland, the United Kingdom, Australia, and New Zealand. Urbanspoon is an operating business of IAC.


    Insider Pages was created to help people find the best local businesses through recommendations from their friends and neighbors. At InsiderPages.com, people share reviews of local businesses and find great services they can trust. Millions of people visit our site each month to get the Insider scoop on local businesses.

    We strive to provide you with a better way to find a great dentist, hairstylist, pediatrician or even a hypnotherapist. So come back often and keep sharing your great reviews.


    Citysearch is an online city guide that provides information about businesses in the categories of dining, entertainment, retail, travel, and professional services in cities throughout the United States.



    AprtmentRatings.com was founded in 2000 and is located in beautiful Austin, TX. ApartmentRatings.com is part of the Internet Brands Inc. family of sites. It is the largest online rating community for rental housing, reaching approximately 30% of apartment hunters nationwide, and is among the Top 5 most-visited apartment hunting sites in the world.


    DealerRater established the first car dealer review website worldwide to help you find the right automotive dealer online when purchasing or servicing your car. We provide the opportunity for you to search for car dealerships, read and write reviews, and find car deals through the site’s classified ads all for free and right from your own computer or mobile device.


    MerchantCircle is an online business directory, social business network and marketing platform. The company claims it has pre-populated its local business directory with 20 million business listings including details such as address, phone number and a map – this is not an uncommon practice amongst online directory sites. Businesses have the ability to upload pictures, write blogs, create coupons and send online newsletters through the network. Consumers can leave reviews on business listing pages and business owners can respond.


    Edmunds.com, Inc. is an American online resource for automotive information. It includes prices for new and used vehicles, a database of national and regional incentives and rebates, dealer and inventory listings, vehicle test drive reviews, and tips and advice on all aspects of car purchases and ownership. In addition, the company circulates free e-mail newsletters to voluntary subscribers.


    The service provides restaurant owners with a comprehensive reservation management. Subscribing restaurants use an Electronic Reservation Book (ERB) to replace existing paper reservation systems. It provides the ERB as an integrated software and hardware solution that computerizes restaurant host-stand operations. The ERB handles reservation management, Customer reviews, table management, guest recognition and email marketing


    Cars.com is the leading destination for online car shoppers, offering credible and easy-to-understand information from consumers and experts to help buyers formulate opinions on what to buy, where to buy and how much to pay for a car.

    With comprehensive pricing information, dealer reviews, side-by-side comparison tools, photo galleries, videos, unbiased editorial content and a large selection of new- and used-car inventory, Cars.com puts car buyers in control of their shopping process with the information they need to make confident buying decisions.


    Renter’s Voice is the next evolution ratings and reviews site designed specifically to enhance the apartment renter’s search for their next home. Unlike similar sites that often contain biased or one-sided information, Renter’s Voice offers the most comprehensive, objective and transparent apartment reviews utilizing a variety of sources, including independent evaluators, residents, and apartment renters who all contribute ratings and reviews.

    Renter’s Voice Reviews come from:

    • Independent evaluators – certified apartment mystery shoppers who pose as potential residents to conduct an evaluation of the leasing staff at the apartment complex and provide objective feedback to the management about how the apartment and community are presented to possible renters

    • Current renters – people who live at the apartment complex and post comments directly to the site or provide them through periodic surveys about their customer experience, including their interaction with the leasing staff and maintenance and feedback about the amenities and features of the apartments.



    Written by Vishal at Sendible

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    How to use Social Ally’s Brand and Keyword Monitoring

    How to use Social Ally’s Brand and Keyword Monitoring

    social-media-monitoringTo get started with Social Ally’s Social Media Monitoring head over to Add/Edit Services > Monitoring> Brand and Keyword Monitoring, Click Add.

    Description: That’s for your reference only, use a name that describes the term you are setting up

    Brand Name(s) or Term(s): Enter the keywords or phrases that you want to track for here. This field is where you can enter:
    •    Individual keywords
    •    Twitter Handles
    •    URLs
    •    Exact Phrases
    •    Hashtags


    To separate monitoring terms use the word – OR

    When searching for any term with special characters (Such as: @ # ‘ . & _ % ). Make sure you put quotation marks (“) around the whole phrase, Twitter handle, hashtag or URL
    •    Brand names (e.g. Chevrolet)
    •    Product names (e.g.  Covette)
    •    Competitor names (e.g. Toyota OR Ford OR Volkswagen)
    •    Twitter handles(e.g. “@chevrolet”)
    •    Twitter Hashtage (e.g. “#Drivechevy”)
    •    URLs (e.g. “chevroletcars.com” )
    •    Exact phrases (e.g. “I love to drive”)
    •    Multiple key words in same  mention (e.g. Buy Car)

    Use your inclusion and exclusion filter to help narrow down search parameters

    If there are specific terms that you do/ do not want included, enter the keywords or phrases in the appropriate fields from your search using the same rules above.

    Add a Google alerts feed – click Create a Google Alerts Feed »
    – Now, in a separate browser window, login to your Google Alerts
    – Make sure that where it says “deliver to”, you change that to say “feed”
    – Now, while pointing at/hovering over the orange RSS icon to the right of the words “Feed”, right-click, and select “copy link location” (note: don’t choose “copy image location” by mistake)
    – Click back to the Social Ally browser window, and “paste” that link into the Google Alerts feed field.  The link should look like this:  http://www.alerts/feeds/##########, where # represents a bunch of numbers.
    – Now, click to the beginning of this feed address, and delete the http://, since Social Ally already has this selected for you in the previous box.

    – You can geo-target keywords from a specific location select your country and location. You can edit the Longitude and latitude if needed and adjust a distance radius (in miles).
    – You can chose to receive email notifications and add additional email addresses to receive these alerts simply separate multiple email addresses with commas.

    Written by Vishal at Sendible